Makensie Wei
map-marker Melbourne, Victoria

Very good

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

There was no telephone to contact had to email. By luck got a Email address. Was very surprised this was fixed

View full review
Anonymous
map-marker Melbourne, Victoria

I rejoined on 20th July paid i have a screenshot from my bank transaction which i have repeatedly sent to kayo and still haven't been connected twice they have told me that its been fixed NOT and the

Kayo Sports - I rejoined on 20th July paid i have a screenshot from my bank transaction...

Rejoined on the 20th of July since then I can't connect twice i was told that it had been fixed NOT and then I was sent a voucher code which is useless when you have a blank screen they keep telling me that it is being investigated so now i stand after 18 days and at least 5 draining hours of texting still nowhere i have proven that i have paid and no one at kayo seems to care worst company ever

View full review

User's recommendation: Don't bother

Aundray Lmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Can’t cancel my subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This company makes it very, very difficult to get into my account in order to cancel my subscription

View full review

User's recommendation: Don’t do a trial

Anare R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The solution I needed was a prompt response. Thank you. Austin the operator was helpful and made it easier to solve my issues.

View full review

Preferred solution: Full refund

Vladimir P Rsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad reception on tv with Kayo

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My Kayo gets a green circle and keeps cutting out every few seconds. We are paying $35 a month. As pensioners, this is too much and we will cancel if you cannot improve your reception.

View full review

Preferred solution: Get reception fixed.

User's recommendation: Nil.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sydney, New South Wales

Refund money

Kayo Sports - Refund money

Can you please refund my money back to my account now please.

Can you please fix back to my account now please

View full review

User's recommendation: Refund money

Lanique Pqz
map-marker Adelaide Cbd, South Australia

Change email address

Kayo Sports - Change email address

My wife is very sick and she cannot do very much at all. Therefore Im gonna put it in my name so that we can still watch the football and other sports that we wish to watch. The wife cant remember her password Im going to put the whole lot in my name if thats okay with you, my wife agrees to it Im Stephen, Robert Read

View full review
Anonymous
map-marker Melbourne, Victoria

Cannot connect

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Scan and take photo nothing happens and before it connected straight away n o scanning required tried for hours with different Kayo staff who were mostly useless until Luna fixed the problem straight away

View full review

User's recommendation: Try something else that can fix problems spent hours getting no where with Kayo wouldn’t connect me by phone to a technician some staff could not understand the problem finally a lady called Luna fixed the problem in a few minutes

Heinz D Vug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Visual Problem with AFL Sporting Events

Original review Apr 17, 2024

Hi, I have a Kayo account here in Australia, my user name is Heinz L Dahl, email account, heinz.dahl@***.com, my password is, C**4P**.

I have a monthly account which I pay.

The account is for my smart TV via my Apple TV and Vodafone internet connection.

The big annoying issue that I experience frequently is that when I want to watch live sport or replay a sporting event, more times than not I can only get the audio clearly but no visual picture. It only seems to happen when I want to watch a sporting event like the AFL football telecasts.

Please help me as I pay +$**/month.

Sincerely,

H L D

View full review
Pros:
  • Receiving audio reception
Cons:
  • But no visual watching afl football

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Singapore, Singapore

False payment

Kayo Sports - False payment

My account has been debited to $25 on 02 April 2024.

This payment is not processed by me and I do not have active subscription of Kayo.

I would like to stop this payment or refund of the amount.

View full review
James F Xxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have renewed my subscription, but have no access to KO

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Keeps asking me if I want to access full subscription, which I thought I already had done access Kayo service

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Improve access to Kayo

Peter B Ilc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kayo will not answer my email but have taken my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We are seniors living in Victoria and don't find the computer AI-controlled world of KAYO easy or pleasant to navigate.

We just want the footy on our TV, not our laptop.

Peter Bourke

View full review
Cons:
  • Dont answer emails

Preferred solution: we just want the footy on our TV and not our laptop

User's recommendation: When dealing with KAYO you must expect to experience problems getting them to reply to your emails.

Richard J Acx

Make a payment

HI my name is Richard Jones and I have missed a payment and would like to pay get my account

Thank you

View full review
Pros:
  • Sports at a great price
Cons:
  • No cons
darren w Muj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kayo subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

need to view on television it is only presently working on my desktop how do i get this to work on my tv

View full review
Loss:
$25

Preferred solution: kayo on my tv

Anonymous
map-marker Sydney, New South Wales

Please cancel our subscription

We can not watch a full match without it freezing and its is very fuzzy and not good to watch which gets very annoying so please cancel as soon as possible.

Steve Maniatakis

View full review

User's recommendation: Dont sign up. to receive an after trying to cancel sub and it was addressed to Pissed Customer is a no no

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article